Jbaj Privacy Policy — Your data is safe with us

This Privacy Policy applies to the jbaj platform (https://jbaj.ws). By creating an account or using any of our services, you agree to the terms of this Privacy Policy.

We believe every individual has the right to control their own data. With that in mind, we've written this policy in plain, clear language — so you know exactly where your information goes, how it's used, and what rights you have.

Jbaj is an internationally licensed gaming platform and we adhere to international data protection standards. Everything outlined in this policy is reflected in our day-to-day operations.

Jbaj collects two types of information from members — data you provide directly and data collected automatically.

We never collect unnecessary sensitive data such as religious beliefs, political opinions, or medical history.

Jbaj collects information through several methods, all of which are transparent and lawful:

• Registration Form: Information you provide directly when creating your account.
• KYC Verification Process: Documents submitted for identity verification.
• Payment Processing: Data recorded automatically during deposits or withdrawals.
• Platform Usage: Information collected while playing games, browsing pages, or placing bets.
• Cookies & Tracking Technologies: Technical information collected via your browser.
• Support Contact: Information provided when contacting us via chat or email.

Jbaj uses the information it collects solely for the following purposes:

• Account Management: Confirming registration, verifying logins, and keeping your account secure.
• Payment Processing: Successfully processing deposits and withdrawals.
• KYC Verification: Verifying age and identity to prevent underage access to the platform.
• Fraud Prevention: Detecting and preventing suspicious activity.
• Service Improvement: Analysing feature usage to continuously improve the platform.
• Personalisation: Suggesting games and offers tailored to your preferences.
• Contact: Notifying you about important updates, promotions, or security-related matters.
• Legal Obligations: Meeting regulatory requirements.

Your data is never sold to third parties for advertising purposes and is never used for anything beyond what is necessary.

Jbaj never sells your data. However, there are certain situations where limited information may need to be shared:

• Payment Processors: Information required to process transactions via bKash, Nagad, or Rocket is shared with the relevant payment gateway.
• Game Providers: Minimal technical data may be shared with the game provider when playing certain games.
• KYC Service Providers: Information is shared with accredited verification agencies solely for identity verification purposes.
• Legal Obligations: We are legally required to disclose information when ordered by a court or requested by a regulatory authority.
• Fraud Prevention: Limited information may be shared with security networks within the gaming industry.

Your data is never shared beyond the cases listed above. All third parties we share data with are contractually bound to uphold our privacy standards.

Jbaj uses industry-leading technology to protect your data:

• 256-Bit SSL Encryption: Every data transfer passes through an encrypted tunnel — no one can intercept or alter it in transit.
• Two-Factor Authentication (2FA): An additional verification layer is added at login to keep your account secure.
• Data Segregation: Members' personal and financial data are stored on separate servers.
• Regular Security Audits: Third-party security experts regularly audit our systems.
• Firewall & Anti-Fraud Systems: Unauthorized access and suspicious activity are detected automatically.
• Staff Training: Only authorized personnel can access specific data.

Jbaj uses cookies on its website and app. Cookies are small files stored in your browser that help make the platform more convenient to use.

Types of cookies we use:

• Essential Cookies: Used to maintain login sessions and ensure platform security. Disabling these cookies may prevent the platform from functioning properly.
• Functional Cookies: To remember your preferred language and settings.
• Analytics Cookies: To understand which pages are visited most and where issues occur. This data is completely anonymous.

You can manage or delete cookies through your browser settings. However, disabling certain cookies may limit some platform features.

As a jbaj member, you have the following rights over your personal data:

To exercise any of these rights, email us at support@jbaj.ws. We will respond within 30 days.

Jbaj does not retain your data longer than necessary. Retention periods vary by data type:

• Account Information: For as long as your account is active, and up to 5 years after closure (as required by law).
• Financial Transaction Records: 5–7 years (as required under Anti-Money Laundering regulations).
• KYC Documents: Up to 5 years after account closure.
• Cookies & Session Data: 30 days to 1 year, depending on the type of cookie.
• Support Conversations: Up to 2 years.

Once the retention period expires, data is securely deleted or anonymised.

For questions about our Privacy Policy, to exercise your rights, or to submit a complaint, please contact us:

We aim to respond to all privacy-related requests within 30 business days. For urgent matters, please reach out via live chat.

This Privacy Policy was last updated in January 2026. Any future changes will be published on this page.